Description
Lyndsey P. Restivo
12 Prospect Street • Palisades Park, NJ 07650 • (201) 214-1362 • lynpaires@gmail.com
SUMMARY
Accomplished customer service representative and educated historian aspiring to work and grow in an administrative position.
- Hard worker, quick learner, willing to expand knowledge and ability to assume responsibility
- Proven ability to identify, analyze, and solve problems as well as maximize resources
- Skilled at interacting with individuals of various personalities and socioeconomic backgrounds
- Able and willing to assist co-workers, supervisors, and clients in a cooperative manner
- Punctual, flexible and adaptable to changing technologies, policies and deadlines
- Skilled with Microsoft Office applications (Word, Excel, PowerPoint and Outlook)
EDUCATION
City University of New York, Hunter New York, NY
BAS in Liberal Arts and History
Bergen Community College Paramus, NJ
AAS in Liberal Arts and History
State University of New York, Stony Brook Stony Brook, NY
Coursework in Elementary Education K-12
- Accepted for a Fellowship as a Teaching Assistant
PROFESSIONAL EXPERIENCE
America Works Brooklyn, NY, Bronx, NY
Temporary Assignment December 2014 – July 2015
Time Keeper
- Responsible for determining whether each client was complying or not with the program and filed the necessary reports and case notes in a timely fashion
- Examined and accepted official documents that reflected each client’s attendance record as well as scanned each document into the ETO software
- Conducted an intake process for new clients entering the system
- Coordinated with each Corporate Representative as well as the Senior Corporate Representative on the team in order to ensure the process ran smoothly
Administrative Assistant
- Tended to front desk responsibilities such as checking in clients for their appointments in the various programs throughout the office and distributing metro cards through ETO software
- Scanned and filed time-sensitive and highly classified paperwork electronically into the ETO software
- Administered and graded TABE exams determining clients’ level of education
- Supervised the computer lab and assist clients with resume building, job applications, and minor computer issues they may encounter
Pathmark Hackensack, NJ
Front End Associate December 2012- December 2014
- Supervised associates, served as cashier, monitored pricing issues, and helped with U-scan
- Responsible for recruiting and enrolling customers for membership into Pathmark’s loyalty club
- Effectively handled associate relations for issues arising in all areas of the store
- Briefed current associates on new policies or issues, and helped with training new associates
- Provided assistance to customers with store items, pricing and various complaints
- Responsible for decisions on price fixing and notified supervisor of major issues
Town Motors Englewood, NJ
Administrative Assistant December 2010 – December 2012
- Tended to front desk responsibilities such as greeting customers and checking them into PTO software
- Handled customer’s payment for their services as well as scheduled appointments for customers to follow up with their vehicle
- Organized and updated customer files and retrieved them for fellow staff members as needed
All Saints Episcopal Church Palisades Park, NJ
Teacher’s Assistant September 2007- August 2008
- Supervised children in a 3 and 4 years old age group and followed a daily activity schedule and lesson plan
- Provided positive guidance and discipline to ensure the proper growth of each child
- Responsible for ensuring the health and safety of the children especially regarding various food allergies and disabilities as well as maintained the facility
- Attended seminars on CPR, Child Care, Child Growth and Development
VOLUNTEER EXPERIENCE
Juvenile Diabetes Research Foundation and National Kidney Foundation 2008-present
- As the Fundraising Chair for my sorority, I was directly responsible for organizing a number of fundraisers for our philanthropy partners. Also organized the sorority’s involvement in JDRF’s yearly walk.
Crohn’s and Colitis Foundation of America 2008-present
- As the Fundraising Chair for my sorority, I chose to have my chapter be involved with this foundation as a direct result of a fellow member’s condition of Crohn’s disease. Organized fundraisers to raise money for their annual walk.